TRiCERA is the online marketplace that bridges together hidden talented Japanese artists to art lovers all over the world. TRiCERA was established on November 1st, 2018.
To learn more about TRiCERA, please visit About Us.
No, TRiCERA has not held any exhibitions. However, each artist has a different background, with many of them having their artwork featured in exhibitions. You can check each artist's history, credentials, and background on the artist's profile page.
You can find the concept and story behind each art piece here on Artist Interview.
While most art pieces come without frames, there are some cases in which the frame is include. Please check the product description of your desired art piece for more information on frame availability.
Please check the size of the artwork on the product detail page.
The resotration history is listed in the product detail page of each art piece.
This may be possible depending on the artist. Please Contact Us with further information. Note: if you put in a special request for your oder, you may not qualify for the 2-week free return shipping.
Yes, please contact us here to let us know which artwork you would like the condition report for.
Yes, all of our products are shipped with a sale certificate.
Of course, we would be happy to assist you. Please contact us here
No, we do not currently have discount offers.
Credit Cards (EXCLUDING JCB)
We do not typically accept bank transfers, however if your purchase exceeds your credit card limit, please let us know and we can work with you to solve this issue.
Air freight cargo insurance is covered by ICCA.
This insurance covers various risks, such as lost luggage, or damage during international marine, air and land transportation.
This insurance covers purchases of 100,000 JPY or more.
We only ship our products through DHL.
To find out more information about shipping and delivery, please see this page.
We do not offer free shipping, we will charge based on weight and location.
Yes, any import duties, taxes, or brokerage fees are the sole responsibility of the receiving customer.
We are currently only shipping to the United States, the United Kingdom, Australia, Canada, Singapore, Hong Kong, and Taiwan. However, we are looking to expand into other countries in the near future. Please stay in touch with us for further updates about our expansion.
We have detailed guidelines for carefully packaging the products. Please see this page for more information on packaging details.
If you have already received a confirmation email, it is not possible to cancel your order as it has already been processed.
If you have not received a confirmation email, you are able to cancel the order.
Please check our return policy here.
Please contact us with further information and we can help resolve the issue.
In most cases, there will be NO charge for return shipping. However, if there is damage to the art piece(s) caused by the buyer, the buyer is required to cover shipping costs.
We will start the refund process after we have recieved the returned item(s).
Refunds are issued in the method in which you made your original payment.
If you paid via bank transfer, your refund will be deposited into your bank account.